Contact Us
Do you have any questions about our services?
If you have any questions about what we offer for consumers or for business, you can always email us directly or via the form below. We'll reply within 24 hours.
Who are we?
The address of our website: https://platinflex.com.
This is a service of Turkey-based Platin Group co. Ltd. Registered in the Chamber of Commerce of İstanbul with 733373 registration number, which is located in Dap Royal Center Altayçeşme district, Çamlı Street, No: 12/16 Maltepe İstanbul, Turkey. To contact us, you can use the link: info@platinflex.com.
Which personal data do we collect, why do we collect it?
In order to provide better service to you, when you visit our website, we collect such data as;
the website you have visited,
your IP and its origin.
Your IP and its origin are collected to avoid any kind of cyber fraud.
In case you fill a form; name, surname, address, e-mail and phone number information of you are collected.
In order to provide you more information, Platin Group co. Ltd. Collects name, surname, address, e-mail and phone number information of you. The mentioned information is collected with the approval of the user. No personal information other than this is collected by us without the knowledge of the user.
Platin Group Co. Ltd certainly does not collect payment information (such as credit card etc.).
Cookies
If you comment on our website, you may choose to save your name, e-mail, and your website in the cookies. These procedures are for your comfort, so for the next comment you leave, you will not have to fill your information again. These cookies will be kept for a year.
If you have an account and log in to this website, we will provide you a temporary cookie to know if your browser accepts the cookies or not. This cookie does not involve any personal data and is deleted when you close your browser.
When you log in, we will provide you a few cookies to save your log in information and your display preferences. Log in cookies will last for a day and the cookie of display preferences will last for a year. If you choose the “Remember me” button, your log in information will be kept for two weeks. If you log out from your account, log in cookies will be deleted.
Contact form
The contact form offers potential users the option of sending queries directly to Platin Grup Ltd Sti The website also contains information based on statutory rules (e.g. in the imprint) that permit quick electronic contact with our company (e.g. via the email address). If a person contacts us by email or through a contact form, the personal data transferred by this person will be stored automatically. Such personal data that are transferred to us freely are stored for the purpose of processing or contacting the data subject. Generally, the personal data are not passed on to any third parties, unless it is necessary for the initiation or settlement of a contract. For instance, it may be necessary that we need to forward personal data to our distributors in order to answer your request.
Analytics
Platinflex.com uses data tracing services of Google Analytics. These services collect data about the usage of the web page and create statistics from the data. To read the policy of privacy and conditions of Google Analytics, visit “Privacy page of Analytics”. You can use the link below to disable the services of Google Analytics:
Click to enable/disable google analytics tracking.
With whom do we share your data?
Platin Group Co. Ltd. does not share the data of its users for marketing with third parties, organizations or associations.
How long we keep your data?
Platin Group Co. Ltd keeps your data for 2 years to communicate.
What are your rights on your data?
You have the right to demand your data to be deleted by Platin Group Co. Ltd., except for the data needs to be kept because of the legal obligation. You may send an e-mail to info@platinflex.com for this.
Where do we send your data?
Platin Group Co. Ltd. does not share your data.
Contact information
You can send any concerns, opinions and information requests regarding your personal data to info@platinflex.com.
How is your data protected?
The servers of Platinflex.com website are situated in Turkey and compatible with GDPR and Law On Protection Of Personal Data. Platin Group Co. Ltd does not collect user data that is hidden from servers.
With respect, Platin Group Co. Ltd.